Job Title- Site Supervisor

Location- Patna (Onsite)

Job type – Contract

Key Responsibilities

• Supervise and coordinate daily housekeeping activities and staff deployment

• Prepare duty rosters, attendance, and shift schedules

• Conduct daily inspections of assigned areas (rooms, floors, washrooms, common areas)

• Monitor proper usage of cleaning chemicals, tools, and machinery

• Train housekeeping staff on cleaning methods, safety, and equipment handling

• Maintain inventory of cleaning materials and raise indents when required

• Handle guest/client complaints related to cleanliness and resolve promptly

• Ensure compliance with health, safety, and hygiene regulations

• Prepare daily, weekly, and monthly housekeeping reports

Technical & Operational Skills

• Knowledge of housekeeping SOPs and cleaning methodologies

• Familiarity with cleaning chemicals and dilution ratios

• Hands-on experience with housekeeping machines (scrubber dryer, vacuum cleaner, single disc machine, high-pressure jet)

• Understanding of infection control and sanitation standards

• Basic computer skills (MS Excel, MS Word, attendance and reporting systems)

• Ability to implement quality audits and corrective actions

Educational Qualification

• Minimum: 10+2 (Graduate preferred)

• Certification/Diploma in Housekeeping or Facility Management is an advantage

Experience

• 2–5 years of experience in housekeeping operations

• Prior experience in supervising housekeeping staff is mandatory

Key Performance Indicators (KPIs)

• Cleanliness and hygiene audit scores

• Staff productivity and attendance

• Complaint resolution time

• Inventory control and wastage reduction

• Compliance with safety and quality standards